Horrific doesn’t even begin to describe the company as a whole. Customer service is even worse and if you have the slightest issue, you’ll need to reserve at least a full day to sit on hold. They will call you back, but it will be in the middle of the night when any normal person is sleeping. Save yourself headaches and avoid at all cost. Simply look at the other reviews
I find them very complicated to deal with. Their experts didn't seem to be very expert. It's rare to get a hold of somebody who really seems to know how to help. And for me it was so hard to understand all the Indian accents. One of the most hard to understand things was that when I wanted to update my payment method because my card was hacked, they wouldn't let me do that because my mother's name was listed as the primary contact from back in the day. Seems to me I should be able to update a payment method without spending lots of time trying to fill out forms & running into dead end streets.