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I was sure the switchover would cost us a fortnight of chaos. It took an afternoon and nobody on the floor noticed.

We switched three cafes over in a week. The thing I did not expect was that our wholesale enquiries doubled — turns out people were reading the reviews page all along.

Sample clip. Mix video and text in one wall, or split them — a wall can be set to video only or text only.

Sample clip. The poster frame is the only image fetched, and it is lazy.

Sample clip. Nothing downloads until someone presses play — preload is off.

Sample clip. Video cards keep a 16:9 box whether or not the file has loaded, so nothing on the page jumps.

Sample video card — product footage, not a customer recording. A real video testimonial plays here exactly the same way.

They told us in week one which half of our order was wrong for our machine, instead of just selling it to us.

Took us a couple of weeks to dial in the grind for the new roast. Worth it — the crema is noticeably better and the bags are actually dated.

Eleven sites, one invoice, zero missed deliveries this quarter. I have had suppliers who could not manage that with two sites.

What I tell people who ask: you are not paying for the beans, you are paying for never having to chase a delivery.

Our regulars noticed the change in the espresso before I told anyone we had switched suppliers.